1. Processing Time Orders are processed within 1-2 business days. Orders are not processed or shipped on Sundays.
2. Shipping Rates & Delivery Estimates Shipping is free for all orders above Rs.999. Delivery estimates vary based on location:
- Domestic: 5-7 business days
- International: 10-20 business days
3. Shipment Confirmation & Order Tracking You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes Club Loom is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages All products go through rigorous checks before they're picked up for delivery. However, in case you received the product in damaged condition, we'd be happy to take it back. Just send us a video of your parcel while opening and send it to support@clubloom.com
Contact Information: Phone Number: 9791041515 Email: support@clubloom.com